GuidesPublicat pe September 21, 2026·de Daniela Grigoraș

How to prepare your home for a made-to-measure furniture delivery: checklist 2026

A practical delivery-day checklist: access, helpers, working space, receiving the pallet and getting the wall ready for assembly. No surprises at the door.

You have configured your furniture, placed the order, and production is nearly finished. Next comes the moment many people underestimate: delivery day. Made-to-measure furniture does not arrive in a box you carry under your arm — it comes flat-packed, on a pallet, in packages that can weigh tens of kilograms. An hour of preparation beforehand is the difference between a ten-minute delivery and an afternoon of improvising in the stairwell.

Below is everything worth preparing, in the order things happen: before delivery, when the pallet arrives and before assembly.

How the furniture reaches you

The parts are packed at the factory in Tulcea and leave for your address on a pallet. Depending on the area and the order, delivery is made by Téchne's own fleet or through the palletised freight network. Once shipped, delivery usually takes 1–3 working days.

Three things are worth knowing from the start:

With pallet-network delivery, the carrier leaves the pallet at street level, at the nearest accessible point. Carrying the packages into your home is up to you.
Some packages reach 35 kg. They are not hard to carry for two people, but they are awkward for one, especially on stairs.
Furniture and shop hardware travel separately. If the same order contains both configured furniture and standard products (handles, runners, accessories), the furniture comes on a pallet and the hardware by courier — two distinct shipments, possibly on different days.

You already know the shipping cost from the checkout, where it is calculated for your address. If you chose factory pickup, schedule the visit by phone and come with a vehicle meant for carrying goods: the packages are long and are loaded straight into your vehicle.

A week before: access

Walk the route from the street to the room where the furniture will stand and look at it through the eyes of someone carrying a package over two metres long:

Where the vehicle can stop. A free spot as close to the entrance as possible shortens the whole trip. If the street is narrow or access is restricted, tell us in advance.
The lift. Measure the height and the diagonal of the cabin. The side panels of a tall wardrobe can exceed 2.5 m and often do not fit in the lift — in that case they go up the stairs, which calls for extra people.
Stairwell and hallway. Watch for tight landings, railings and right-angle corners in the hallway. Take down paintings and mirrors along the route.
Doors. An interior door lifted off its hinges gains a few precious centimetres and removes the risk of scratching it.

If you drew the room in the Room Planner and attached the plan to the order, the team already knows where each cabinet goes. We explained why that matters in the article about how the room plan helps with delivery and assembly.

The day before: helpers and space

Ask someone to help. Two people carry a 35 kg package effortlessly and without hitting the walls. One person does not.
Clear the storage area. Packages are laid horizontally on a flat surface, ideally in the destination room itself. Do not lean them upright against a wall for days, and do not keep them on a balcony or in damp spaces.
Protect the floor. A large sheet of cardboard or an old blanket under the packages saves the flooring. Keep the packaging cardboard — it is the best work surface for assembly.
Empty the destination wall. Move the old furniture, take down shelves and leave a working area wider than the furniture itself: a wardrobe is usually assembled lying down and then raised.

On delivery day: receiving the pallet in 6 steps

Receiving takes five minutes and protects you fully if something happened on the road. The steps below are the ones in our complaints procedure:

Inspect the outside of every package before you sign.
If a package is dented or damaged, photograph it from several angles, together with the label.
Write on the transport document (AWB/CMR) "damaged parcel, packaging hit" and ask the driver to confirm the note.
If other items were stacked on top of the pallet, take photos before moving anything and open the pallet in the driver's presence.
Traces of water, oil, construction materials or stains? Take wide and close-up photos and note it on the document.
Do not refuse the parcel. Accept it following the steps above. Damaged boards are replaced by Téchne, and the cost of the damage is recovered from the carrier based on your notes.

Why we insist on the written note: if transport damage does not appear on the delivery document, the parts are replaced at production cost and their shipping is at your expense. Manufacturing defects, on the other hand, are resolved entirely at our expense, whenever you discover them. Five minutes of attention at reception really matter.

Before assembly: wall, floor, sockets

What kind of wall you have. Tall wardrobes are anchored to the wall, and wall-hung and semi-suspended cabinets rely on it completely. Concrete and solid brick — no worries. For plasterboard, prior reinforcement is recommended; check before assembly day, not during it.
The skirting board. If you did not choose the skirting cut-out in the configurator, the furniture will stand away from the wall by the thickness of the skirting. You can remove the skirting along the width of the furniture or accept the gap — but decide beforehand.
The niche. A wardrobe fitted between walls or up to the ceiling needs the clearance recommended in the configurator: about 3 cm at the top and on the sides. If you allowed for it when measuring, assembly goes smoothly.
Power. Did you order LED lighting or built-in sockets? Make sure there is an accessible socket nearby and decide where the cable runs before the wardrobe is pushed against the wall.
Uneven floors. Put a spirit level on the floor where the furniture will stand. The adjustable feet hidden in the plinth compensate for ordinary unevenness, but it is good to know in advance what to expect.

Who does the assembly

Assembly is not included in the furniture price, so it is worth having a plan before the pallet arrives:

You assemble it yourself. Panels are numbered, holes are drilled at the factory, and basic tools — a screwdriver and a rubber mallet — are enough. The steps are in our DIY guide.
You call a Téchne certified independent installer. The list by county is on the Certified installers page; you agree the date and the fee directly. Call as soon as you know the delivery date, so the packages do not sit in your living room for a week.
You ask for a quote from the Téchne team, where the service is available — optional and quoted separately.

Printable checklist

☐ A stopping place for the vehicle, as close to the entrance as possible
☐ Lift measured; plan B via the stairs for long packages
☐ Clear route: paintings down, doors removed if needed
☐ At least one helper for carrying
☐ A flat, dry place to store the packages
☐ Floor protection
☐ Phone charged for photos at reception
☐ A pen for notes on the AWB/CMR
☐ Wall checked (type, plasterboard reinforcement), skirting, socket
☐ Installer booked or tools ready